---
title: Import Contacts
description: "This page will show you how you can bulk import contacts via a .csv file ## Follow these easy steps to bulk import your contacts ### Step 1: Log in to your Inboxroad account Start by [**logging in to your Inboxroad…"
url: "https://www.inboxroad.com/help/import-contacts/"
updated: "2025-09-19"
category: List Management
---

# Import Contacts

This page will show you how you can bulk import contacts via a .csv file

## Follow these easy steps to bulk import your contacts

### Step 1: Log in to your Inboxroad account

Start by [**logging in to your Inboxroad account**](https://app.inboxroad.com/login). This can be done by visiting the Inboxroad website and entering your login credentials.

### Step 2: Navigate to your “Contacts” tab and choose “My lists”

Once you enter the “**My Lists**” tab, you will be able to see all your existing lists and create new ones. To create a new list, click the “**New List**” button in the top right corner.

 

![](https://www.inboxroad.com/wp-content/uploads/2025/06/Screenshot-2025-06-06-at-14.41.29-300x86.png)

### Step 3: Create a new list and open it

You can choose a name for the list according to your preference.

### Step 4: Click on “New contact” and “Import CSV”

You will be able to import a CSV file once you click on “**Import CSV**“.

![](https://www.inboxroad.com/wp-content/uploads/2025/06/Screenshot-2025-06-06-at-14.46.46-300x123.png)

### Step 5: Add your CSV file from the device

To add a CSV file, simply click on “**Browse**” or drag and drop your file directly into the window.

![](https://www.inboxroad.com/wp-content/uploads/2025/06/Screenshot-2025-06-06-at-14.47.00-300x244.png)

When done, click on “**Continue**“.

### Step 6: Check or add field names

***Important: **when importing, ensure that the “**Status**’” field values – either “**subscribed”** or “**unsubscribed”** – are written in **lowercase**.*

![](https://www.inboxroad.com/wp-content/uploads/2025/06/Screenshot-2025-06-06-at-14.47.32-300x162.png)

Please note that the “**Overwrite existing contacts**” button will update or overwrite contacts that have already been imported.

Additionally, this button can also be used to bulk unsubscribe contacts. To do so, change the “**Subscribed**” status to “**Unsubscribed**” in the .csv file.

### Step 7: Add missing field names or do not import them at all

If some of the fields are not automatically recognized, you can manually select their names from the dropdown menu.

![](https://www.inboxroad.com/wp-content/uploads/2025/06/Screenshot-2025-06-06-at-15.51.08-263x300.png)

![](https://www.inboxroad.com/wp-content/uploads/2025/06/Screenshot-2025-06-06-at-15.51.21-191x300.png)

### Step 8: Click on “Continue” button

Import complete! You can now check all your contacts in the list.

## Contact us if your need some help

If you encounter any issues or have questions about adding or editing your contact list, please don’t hesitate to [contact Inboxroad support](https://www.inboxroad.com/contact/) for assistance or mail us at [contact@inboxroad.com](mailto:contact@inboxroad.com). We’re here to help you every step of the way!