Hi {{first_name}},
We’re excited to share our latest updates with you!
``` When sent, your recipient will see: > Hi Sarah, > > > > We’re excited to share our latest updates with you! ### ### Using Personalisation Tags in the Plain Text Editor #### #### Step 1: Open the Plain Text Editor When creating or editing a campaign, go to **Design Email → Write Plain Text**. This lets you write clean, text-only emails — perfect for simple and personal messages.  #### #### Step 2: Insert Personalisation Tags At the top of the editor, you’ll find an **Insert Personalisation** dropdown. Choose from the same list of tags to add them directly into your message. **Example Message:** ``` Hello {{first_name}} {{last_name}}, We just wanted to reach out and thank you for being part of our community. Stay tuned — exciting updates are coming soon! Best regards, The Inboxroad Team ``` When sent, if your contact is *Sample Johnson*, the message will display: ``` Hello Sample Johnson, We just wanted to reach out and thank you for being part of our community. Stay tuned — exciting updates are coming soon! Best regards, The Inboxroad Team ``` ### ### Where Personalisation Data Comes From All Smart Tags and Personalisation Tags pull values directly from your **contact list** — the same file you upload when creating your campaign. For example, if your contact list includes: | Field | Example Value | | --- | --- | | first_name | Sample | | last_name | Johnson | | email | [sample.johnson@example.com](mailto:sample.johnson@example.com) | Then: - `{{first_name}}` → *Sample* - `{{last_name}}` → *Johnson* - `{{email}}` → *[sample.johnson@example.com](mailto:sample.johnson@example.com)* Each email will automatically include personalised information for its recipient. ### Extra Field Options in the Design Campaigns Page When setting up your campaign, you’ll find an **Extra Field** section under **Design Email**. These settings enhance tracking and data personalisation.  #### 1. Add Contact Fields to the Tracking Link When enabled, Inboxroad automatically appends contact fields (e.g., `email`, `first_name`, `affiliate`) to your links. This lets you: - Track user interactions individually - Send subscriber data to external tools - Personalise landing page behaviour based on contact data Each recipient gets unique tracking parameters in their links, helping you understand engagement without extra setup. #### 2. Activate Google Analytics Tracking Turn this on to automatically add **UTM tracking parameters** (`utm_source`, `utm_medium`, `utm_campaign`) to every link in your campaign. For example: ``` https://yourwebsite.com/ ``` becomes ``` https://yourwebsite.com/?utm_source=inboxroad&utm_medium=email&utm_campaign=your_campaign_name ``` This allows you to monitor campaign performance directly in **Google Analytics** or similar tools. ### Why Use Smart Tags and Personalisation? By using Smart Tags and Personalisation Tags, you can: - Save time — no manual coding needed - Avoid syntax errors - Increase engagement with personalised content - Track results more accurately - Strengthen relationships with your subscribers Even plain text emails feel more genuine when they address the recipient by name. ### Example: Advanced Personalisation in Plain Text You can use multiple custom fields to create highly dynamic content: ``` Hello {{first_name}} {{last_name}}, This {{month}}, we’ve introduced exciting updates for our users in {{country}}. Your affiliate ID: {{affiliate}} Account Code: {{ac}} If you joined us through {{referrer}}, thank you for being part of our growing community! Best regards, The Inboxroad Team {{unsubscribe_link}} ``` ### Having Issues or Questions? If you experience issues inserting tags or find that data isn’t displaying correctly: - Recheck your contact list field names - Ensure tags match exactly (case-sensitive) - Verify your campaign is linked to the correct list Our team is always happy to help! **Email:** [contact@inboxroad.com](mailto:contact@inboxroad.com) 🌐 **Support Page:** [https://inboxroad.com/contact/](https://inboxroad.com/contact/)