Menu
  • Features
    • Sending Services
      • SMTP relay Skip spam, reach inboxes
      • Email API Code-friendly email delivery
      • Dedicated IPs Scale with confidence
    • User intelligence
      • Campaign Statistics Know what works
      • User Engagement Insights that drive action
      • Personalisation Make emails personal
      • Domain Statistics Better decisions with data
      • Webhooks Keep your stack in sync
    • Email Campaigns
      • Email Builder Build with drag-and-drop
      • Contact Lists Manage your audience
      • Templates Design done for you
      • HTML Editor Code your perfect email
    • OTHER
      • Help Center All you need to know to get started
      • API-documentation Set up, tools and documentation
      • Integrations Connect with other tools
  • Pricing
  • Resources
    • Blog
    • Customer Stories
  • About us
  • Contact
Login Sign up

Introduction

  • Set up your account properly
  • How to verify your email address?
  • How to add a sending domain?
  • How to verify your sending domain

Integrations & Tools

  • Teamleader integration
  • Webhooks with Power Automate and Other No-Code Tools
  • Inboxroad Webhooks — A Simple Guide
  • Front-end integrations guide
  • EasySendy set up
  • Interspire setup
  • Ongage setup
  • MailWizz setup

Email deliverability

  • Improve your Hotmail delivery with SNDS
  • Google Workspace verification
  • Add “Unsubscribe” button
  • Yahoo feedback loop
  • Google Postmaster Tools
  • Warm-up schedule

List Management

  • Import Contacts

Sending Emails

  • Understanding Bounce Types
  • Personalisation with Smart Tags in Inboxroad Editors
  • Understanding How Replies and Bounces work with Inboxroad
  • Connect through API or SMTP?
  • Sending via SMTP
  • Add “Unsubscribe” button
  • Supported SMTP headers

FAQ

  • Account & Billing
  • Verification of sending domain
  • Deliverability issues
  • Integrations
  • Other
View Categories
  • Help Center
  • Other

Other

What is the minimum amount of email traffic needed for one IP?

To build and maintain a good sending reputation, an IP address needs a steady amount of traffic. If the volume is too low, mailbox providers (like Gmail or Outlook) may treat the IP as “unknown,” which often leads to spam folder placement.

Below 5,000–10,000 emails per month: Too little to establish a stable reputation.
10,000–50,000 emails per month: Enough to begin building a reputation if traffic is consistent and engagement is good.
50,000+ emails per month: Usually sufficient for ISPs to calculate and maintain a strong reputation.
Key points to remember:

Consistency matters more than bursts: sending steadily every week is better than large, irregular spikes.
Engagement is crucial: low volume can still work if recipients open, click, and rarely complain.
Idle IPs decay: an IP left unused for weeks or months may lose its reputation, requiring a warm-up again.
In short: aim for a few thousand emails per week per IP, sent consistently to engaged users.

Why does my DNS check still show the old IP after it was changed?

Either the MTA is still binding to the old IP or caching is in play (DNS or the test tool). Check the “Received:” headers to confirm the sending IP, force the new IP binding in your MTA, and retest with a fresh mail-tester address.

Can I change my dedicated IP address? Is there a cost?

Yes. Contact support to request a change. Swapping to a new IP costs €39. Changes can take up to 48 hours to propagate. After receiving a new IP, perform a proper warm-up (start low volume to engaged recipients and ramp gradually over weeks).

What does Gmail automatically link in my emails?

Gmail auto-links plain text addresses (opens Google Maps), phone numbers (on mobile, starts a call), and email addresses (opens a new compose window). This behavior is automatic in Gmail web and mobile apps.

What is the purpose of the X-Entity-Ref-ID header?

It helps prevent Gmail from threading transactional emails with the same subject/sender. Set a unique X-Entity-Ref-ID per message so each appears as a separate email.

Which SMTP ports are supported?

Use 587 with STARTTLS (recommended). 465 (SSL/TLS) is supported. 25 (Plain/STARTTLS) is supported but discouraged due to ISP blocking/throttling.

Updated on 17 October 2025

What are your Feelings

  • Happy
  • Normal
  • Sad

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Table of Contents
  • What is the minimum amount of email traffic needed for one IP?
  • Why does my DNS check still show the old IP after it was changed?
  • Can I change my dedicated IP address? Is there a cost?
  • What does Gmail automatically link in my emails?
  • What is the purpose of the X-Entity-Ref-ID header?
  • Which SMTP ports are supported?
inboxroad
EU GDPR COMPLIANT
CAN SPAM ACT COMPLIANT
Sending services
  • SMTP Relay
  • Email API
  • Dedicated IPs
Email design
  • Email builder
  • Contact lists
  • Templates
  • HTML Editor
User Intelligence
  • Campaign statistics
  • User engagement
  • Personalisation
  • Sending statistics
Inboxroad
  • Pricing
  • API docs
  • About us
  • Blog
  • Customer stories
  • All integrations
  • Book a demo
  • Help Center
  • Contact
Terms of service
© 2026 Inboxroad